Quick win
Start cross-training the employees in your UX team as soon as possible. The cheapest and most effective cross-training is when members of the same organization train each other. This creates a broader understanding of the organization, but benefits do not stop there…
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Quick win
While not as shocking as human–machine transcendence depicted in the sci-fi drama written by Jack Paglen, the transcendence of SEO to UX is happening now. In the following blog post I will show how UX becomes an increasingly large part of the ranking in Google, and thus a vital part of Seo packages for small businesses. It also shows the direction where the world’s leading search engine goes, and that direction is the largely user experience based ranking. At the end I will write briefly about the current user experience signals in Google ranking. I can’t and don’t want to give a checklist, instead I want SEO experts to embrace user-centred thinking. If you would like more SEO information go here.
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Managing UX teams can be the adventure of your life, but from time to time it might feel like you are surrounded by an angry mob trying to lynch you. (Most of the time no lynching will take place, tough.)
I have distilled my UX management experience into 7 quick win tips you can start using right now to improve your life and make your teams happy.
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Communicating the results of UX research
While conducting through UX research, one of the greatest challenges is communicating the results without wasting the time of stakeholders. I needed a high impact deliverable that visualizes how well user needs are being met. The maps metaphor was convenient because I had to show how the users expect to go about reaching a goal using well paved roads, shortcuts and pitfalls set by an app or site. From the usability perspective maps, even multi-dimensional maps are nothing new.
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Quick Win
Abundance of features, trying to create the final design at first try, neglecting mobile, wasting money on buzzword experts, doing pointless UX research/experiment, not continuing usability research after release and being afraid of new things are the seven deadly sins of user experience design. You should avoid them at all costs! Why?
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